LEGAL & COMPLIANCE DIRECTIVE
Privacy Policy & Notice at Collection
EXECUTIVE SUMMARY (BLUF — BOTTOM LINE UP FRONT)
RVToad (“Company”, “we”, “us”, or “our”) operates a curated marketplace and technical fitment directory. We are dedicated to protecting your privacy in full compliance with the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and applicable United States privacy statutes. We do not sell your personal data for monetary consideration. Collected telemetry is strictly used to verify vehicle flat-tow compatibility and connect buyers with certified equipment installation hubs.
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Scope & Statutory Commitment
RVToad provides a specialized digital marketplace and technical fitment resource directory for dinghy/flat-towable vehicles, baseplates, braking systems, and certified installation centers. We are dedicated to protecting your privacy in full compliance with the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and applicable United States privacy statutes.
This Privacy Policy applies to all services, compatibility search tools, listing inquiry portals, and dealer dashboards accessible via rvtoad.com and its associated API subdomains.
Categories of Information We Collect
In operating our marketplace, we collect the following limited categories of personal and technical data:
- Direct Identifiers: Name, email address, telephone number, and physical zip code submitted voluntarily when requesting dealer quotes, scheduling fitment audits, or contacting private vehicle sellers.
- Vehicle & Towing Telemetry: Preferred motorhome chassis, vehicle curb weight queries, favorited toad listings, baseplate model selections, and custom search filters.
- Technical & Telemetry Logs: Anonymized IP-derived geographic region, browser user-agent string, operating system version, and feature interaction timestamps. We do not store unhashed raw IP addresses in permanent databases.
Purpose & Use of Collected Telemetry
We process collected data exclusively for explicit, authorized operational purposes:
- Connecting vehicle buyers directly with verified sellers or local Grade-8 certified installation hubs upon explicit user request.
- Validating motorhome Gross Combined Weight Rating (GCWR) compatibility and transfer case neutral requirements against OEM engineering datasets.
- Delivering requested push notifications, price drop alerts, and inventory update bulletins.
- Maintaining platform security, preventing fraudulent vehicle listings, and defending against automated scraping attacks.
CCPA & CPRA Consumer Rights
Residents of California and applicable US jurisdictions possess statutory privacy rights under law:
- Right to Know: The right to request disclosure of what personal data categories are collected and used.
- Right to Delete: The right to request complete erasure of your personal account data and lead history.
- Right to Opt-Out: The right to opt-out of data sharing. RVToad does not sell your personal data for monetary consideration.
- Non-Discrimination: Exercising your privacy rights will never result in reduced service availability or modified marketplace pricing.
Data Protection Officer & Privacy Contact
To exercise your CCPA/CPRA rights or submit formal privacy inquiries, contact our Data Protection Officer directly:
Email: privacy@rvtoad.com · Legal Team: legal@rvtoad.com
Physical Address: RVToad Marketplace Privacy Division, State of Florida, United States
Response SLA: All formal privacy inquiries receive confirmation within two (2) business days.